Earlier this week, we got a call from a business in Downtown Memphis, zip code 38103. They were standing outside their shop, completely locked out. Their only key — along with their ID — had gone missing.
This wasn’t just an inconvenience. It was a full-blown interruption of their day-to-day operations. With customers already on the way, they needed more than access. They needed to know no one else could walk in later with that missing key.
We’re used to this kind of pressure. That’s why we prioritize rapid response when businesses call us from 38103 and nearby areas like 38104, 38105, 38106, and 38107.
Getting the Door Open — Without Damage
Once we arrived, we took a look at their main entry. It was locked tight with a Schlage deadbolt and mortise cylinder. Solid setup — but nothing we couldn’t handle.
Using precision tools, we picked the lock open cleanly. No drilling. No broken parts. No damage.
Clean entries like this are one of the things that matter most when you’re working on commercial door locksmith calls. You’re not just opening a door — you’re preserving the property while solving the problem. And saving you money. We strive to be an affordable locksmith.
Changing the Locks: Rekeying the Schlage Cylinder
With the door open, we moved straight into the rekey process. The business owner didn’t want to take chances with the old key still floating around out there.
We removed the Schlage cylinder, opened up our Schlage pinning kit, and reconfigured the lock with a fresh set of tumblers. That’s what rekeying is — the inside of the lock changes, so the old key no longer works. Only the new ones will.
As a rekey locksmith, we handle this kind of job all the time. But it’s always satisfying to hand over a fresh set of working keys, cut right on-site, knowing that door is now locked down tight for the right people — and no one else.
A Door That Didn’t Feel Right — and Why That Matters
Before packing up, we gave the door a quick check — and right away, something felt off. Even locked, the door had too much play. It jiggled slightly in the frame.
That might not sound like a big deal, but in commercial settings, that kind of looseness can lead to serious issues down the line. We looked closer and found the issue: the flush bolt on the secondary door wasn’t aligned properly.
Sometimes called a gate bolt, rack bolt, or surface door bolt, this mechanism keeps the second leaf of a double door held firmly in place. When it’s not aligned, even a locked door can become a weak point.
We broke out our adjustment tools, got the flush bolt realigned, and made sure the door was closing snugly. No more wiggling. Just a tight, secure seal — like it should’ve been all along.
Just Another Day Solving Problems for Memphis Businesses
This job didn’t involve fancy tech or over-complicated security systems. Just a real problem, a solid lock, a lost key, and someone who needed help fast.
We get calls like this every week from business owners in Downtown and the surrounding neighborhoods. It’s why our tools are always ready and our van’s always stocked. Being a 24/7 commercial locksmith Memphis can rely on isn’t about flashy ads or big claims — it’s about showing up when it counts and doing the job right the first time.
Tools Used On This Job:
- Schlage pinning kit
- Schlage Cylinder rekey
- Schlage Deadbolt
- Schlage Mortise Cylinder
- Flush bolt door servicing
- Phillips head screwdriver
- Flat Head Screwdriver






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